Shipping policy

Shipping Policy

Last updated: August 12, 2026

Thank you for shopping with Squishes & Smiles! We want to make sure your order arrives safely and on time. Please review our shipping policy below.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Domestic Shipping (United States)

We offer the following shipping options for U.S. orders:

  • Standard Shipping – Estimated delivery in 5–7 business days
  • Express Shipping – Estimated delivery in 2–3 business days

Shipping rates are calculated at checkout based on your order and location.

International Shipping

We ship to select countries worldwide. International orders are shipped via USPS or DHL Express, depending on your location and the option selected at checkout.

  • Estimated delivery: 7–21 business days, depending on destination and customs processing
  • International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

We currently ship internationally to: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, and United Kingdom.

Free Shipping

Free standard shipping may be available on select orders. Eligibility will be shown at checkout.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at [your email] and we'll do our best to resolve the issue promptly.

Contact Us

Questions about your order? Reach out to us at [pehmsierra@gmail.com] or through our website's contact page.